Archives
Monthly Archive
for: ‘February, 2012’

A couple of little but easy ideas to try in your business

As we have said before, its the little things that make a big difference. As a small business, it is important to find ways of differentiating ourselves from our competitors. One idea is to follow up an order with a phone call to check that everything was OK. This is something that can surely do […]

Read More

Do you value your time?

Successful people value time as their most precious resource. Each day, they make a list of what is most important rather than just most urgent, they then make sure they do it. Bill Gates once said that being acutely aware of the value of his time was one of the most significant reasons for his […]

Read More

Step back and look at your business from a distance…

Think creatively about how you can better use your time and your business assets. Consider the following example taken from the book Small Business Big Difference (2003). A haulage business owner had been serving the industrial sector for years. He ran his business from his farming premises on which he also farmed livestock. Neither brave […]

Read More

It’s the little things that matter

Successful businesses know that it’s the little things that matter. As the SAS Airlines Chairman once pointed out to his staff “coffee stains on the flip trays tell our customers that we don’t service our engines properly”. He is saying that all the little things people notice give an overall impression that our customer have […]

Read More